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Damages

DAMAGED/DEFECTIVE ITEMS

Please inspect your order upon receiving it. Damaged, defective, or incorrect items must be reported within 2 days of delivery. In the unlikely event you receive an item that is damaged, please submit a return request immediately at SOHH Returns and email a photo of the damaged, defective, or incorrect item and your order number to customerservice@SOHH.com

Return shipping cost are paid by SOHH only if the item received by the customer is damaged, defective, or we shipped you the incorrect item.

Unfortunately, we cannot accept returns on FINAL SALE items or gift cards.