All domestic orders are shipped via UPS Ground or UPS 3-Day Select
All store items will be processed and shipped within 7-14 business days from the receipt of payment verification.
**Special invitation-only pre-order customers will receive priority shipment of their orders #FIRST on the collection drop date**
At SOHH we try our best to ensure your order will be delivered on time. In the event of unforeseen circumstances such as inclement weather, holiday season, or anything out of our control, the delivery process may take longer. Due to the COVID-19 pandemic, there may be a delay in shipping/delivery times. Possible shipping delays may also occur during the holiday season. Please keep in mind that we are only provided with an estimated delivery date from our shipping carriers. On rare occasions, packages can arrive outside of the estimated timeframe.
TRACKING MY ORDER
Once your order has shipped, an email confirmation will be sent which includes your tracking number. Given the tracking number you can follow the progress of your shipment. Customers can also visit www.ups.com to manually input tracking number and locate package.